Allstate's Motto: Delay, Deny and Defend

Michael Phelan
Attorney
(866) 735-1102 Ext 375
Posted by Michael PhelanFebruary 08, 2007 4:35 PM

Tonight on CNN's 360 With Anderson Cooper, Mr. Cooper will report on his 18 month investigation into the duplicitous tactics employed by Allstate, which claims "You're in Good Hands With Allstate," State Farm, which claims to be "Like a Good Neighbor," and other major automobile insurers to force unfair settlements on victims of motor vehicle accidents. Cooper interviewed victims, lawyers, and insurance company insiders. CNN previewed the story on Mr. Cooper's blogsite, reporting:

And if you are in a minor impact crash and get hurt...insurance companies will most likely try doing the same thing to you: delay handling your claim, deny you were hurt and defend their decision in drawn-out court battles. It's the three D's: delay, deny and defend. That, in a nutshell, is the stategy adopted by several major auto insurance companies over the past ten years.... With nowhere to go, Allstate and others bet you'll take what they offer and walk away. It's right in the training manuals we obtained from Allstate: force "smaller walk-away settlements."

Cooper interviewed a former Allstate claims adjuster who told him that she would offer as little as $50.00 to poor people, some of whom would take it for fear of getting nothing at all. The story features the case of Roxanne Martinez, who was broad-sided in an accident in Santa Fe, New Mexico. She suffered a cut above her eye and soft tissue neck injuries. She incurred $15,000.00 in medical bills and $10,000.00 in lost wages, but Allstate made her a $15,000.00 "take it or leave it" offer. Fortunately for Ms. Martinez, she declined Allstate's offer, hired a lawyer, and received a jury award of $167,000.00. Unfortunately, the verdict was three years post-accident. This story highlights the importance of accident victims contacting competent lawyers soon after their accident. Negotiating with companies like Allstate is a waste of time. The adjusters typically do not have authority to fairly compensate the victim. Rather, they have marching orders to delay, deny, and defend. Here's a message to accident victims: hiring a law firm that is nothing more than a high-volume settlement mill plays right into the hands of Allstate, State Farm, and the other companies investigated by CNN. You need a lawyer who is willing to file a lawsuit on your behalf (not beg for a settlement) and take your case all the way to trial. We are proud of our thirty year history of jury verdicts and settlements. Please contact us if you have questions about your legal rights.

2 Comments

Have an opinion about this post? Please consider leaving a comment or subscribing to the feed to have future articles delivered to your feed reader.

Robert G. Kramer
Posted by Robert G. Kramer
February 11, 2007 6:56 AM

WOW! I guess it is comforting knowing I am not alone. August 5, 2004 I was struck from behind by a drunk who had multiple priors and lacked a valid license at the time. NATIONWIDE is not on anybody's side as the soonest my case will go to trial is this September. Nationwide has put their long term client at risk for major punitive damage liabilities with their poor faith negotiations towards settlement. The drunk was driving a work van in uniform with the knowledge and consent of the employer. The employer is in the hands of Nationwide, poor fellow!! The employer was well aware of the co-defendant's driving record. I am not going to cave, and my attorney likes trying cases so I will let you know the jury's verdict hopefully before the end of the year. I have given up on mediation. I have nearly $20,000.00 in medical and lingering neck and shoulder pain. My dog needed knee reconstuction surgery from the accident. Nationwide's high offer so far $11,500

Mike Phelan
Posted by Mike Phelan
February 14, 2007 11:29 AM

Robert:

Unfortunately, your story is an example of how the majority of these cases are handled by the company that proclaims to be "on your side." Good luck with your September trial!

Comments for this article are closed.

Subscribe to InjuryBoard Richmond

InjuryBoard Richmond RSS Feeds

Keep up with the latest updates using your favorite RSS reader

Injury Board Richmond is brought to you by Butler, Williams & Skilling

Legal Assistance Center

More Info
Butler, Williams & Skilling 1-866-735-1102 Ext. 375 www.butlerwilliams.com
google
Personal Injury Lawyers Serving: Richmond, Fredericksburg, Mechanicsville, Hampton, Newport News, Tuckahoe, Cumberland, White Stone Beach, King George, Louisa, All Surrounding Areas
100 Shockoe SlipFourth Floor, Richmond, Virginia 23219 [ Show Map ]
Better Business Bureau Accredited Business Confidential

Your question will be referred to an attorney near you. If your question is of a legal nature, then by submitting this form you agree you are not forming a formal attorney / client relationship. Read our full privacy policy.

Looking for an InjuryBoard attorney closer to home? Click here.

Subscribe to Blog Updates

Enter your email address if you would like to receive email notifications when comments are made on this post.

Email address